Tag: Problems Viewing Videos

Video is really jerky

William Kentler — Sat, 24 Feb 2007 02:43:52 -0500

This could be caused by one of several reasons:

You are really fussy about your video and can't tolerate the low framerate of our flash videos
Your may have a generic video driver installed
You have a really slow computer or video card
You are running a cpu intensive program at the same time as watching the video

Video keeps starting and stopping

William Kentler — Sat, 24 Feb 2007 02:37:12 -0500

The videos on this site have been designed to playback at a data rate of about 416kB/s. This means that in order to play without stopping you must have a minimum download speed of 512kB/s.
If you have an internet connection that is at least this fast and you are still having trouble, look for other applications that might be using your bandwidth, and disable them (Windows might suddenly decide that it needs to protect you by downloading a huge update).
One foolproof (but tedious) way of fixing this problem is to hit the pause button on the player and wait for the entire movie to download (

No video visible

William Kentler — Sat, 24 Feb 2007 02:27:20 -0500

To play videos on this site, you must have scripting enabled, the Adobe flash player installed on your machine, and a browser that supports it. You can download it for free from their website. It is recommended that you have the latest version installed.

If you are really sure that a video is missing, contact us and we'll do our best to fix it.

Player just sits there spinning forever

William Kentler — Mon, 21 Jan 2008 17:57:14 -0500

It could be that you don't have the latest version of flash. Our new video format requires you to have the December 2007 release of flash. Go to http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash and install the latest version of flash.